Frequently Asked Questions

Wireless device(phone/laptop) Cannot Connect anymore

We continuously monitor the wireless network for devices that;

May be infected and pose the risk of infecting other unsuspecting devices on the network
May be operating in a way that affects other devices on the network.
Are improperly setup and have an effect on the institute network
Are in contravention of the wireless access policy
Poses an IT security threat to the network

These devices are blocked from accessing the network and once this happens your device will not be able to access the institute wireless.

If your device has been blocked create a ticket, requesting for unblocking using the "wireless unblock request" help topic

Help Topics:

Last updated Sun, May 2 2021 12:00am